Benelli USA Corporation Five-Year Limited Warranty


Benelli Shotguns

for Benelli Sporting Firearms

A new Benelli firearm is warranted only to the original retail purchaser for five years from date of purchase. This warranty applies only if the firearm was purchased from an authorized Benelli dealer in the United States or Canada.

Benelli will, at its option, repair or replace, without charge, any Benelli firearm that fails due to a defect in materials or workmanship. Parts and labor are included. Repairs are warranted for the duration of the original warranty. If Benelli replaces a firearm under this warranty, you will receive a new five-year warranty. Benelli will return replacement firearms to you freight prepaid.

To Obtain Warranty Service

Ensure that the firearm is completely unloaded. Do this by visually and physically checking both the chamber and the magazine. It is both dangerous and illegal to ship a loaded firearm through the mail. You should call Benelli for assistance if for any reason the gun cannot be completely unloaded prior to shipping.

Before sending the gun, you must first obtain a Return Authorization (RA) number. To obtain an RA, call Benelli USA’s customer service department at (301) 283-6981 or (800) 264-4962 between 8:00 a.m. and 4:00 p.m. EST, Monday through Friday. The RA number must appear on the outside of the box.

Put your firearm in the original box, if you still have it, with the spacers in place to prevent the bolt from contacting the forend. If you do not have the original box, it is best to ship the gun, assembled, in a hard gun case.

Put a letter in the box describing the problem you are having. Be sure to include your name, address, and daytime phone number. Insure the package for the replacement value of the gun and ship the package to the address below:

     Benelli USA
     Attn: Service Department
     901 Eighth Street
     Pocomoke, MD 21851

OR

Take your firearm to your local authorized Benelli/Franchi/Stoeger/Uberti dealer for shipping assistance.
Please note: DEALERS DO NOT PERFORM ANY WARRANTY SERVICE.

What Is Not Covered

This warranty does not cover defects or damage caused by 1) misuse or accidents; 2) failure to provide proper care or maintenance; 3) failure to comply with instructions in the manual; 4) normal wear and tear; 5) rust or corrosion; 6) obstructions in the barrel. This warranty does not cover any claims made by the second or subsequent owner of any Benelli product.

ANY UNAUTHORIZED ALTERATION OR MODIFICATION OF THE FIREARM WILL VOID THIS WARRANTY. BENELLI SHALL NOT BE RESPONSIBLE FOR ANY CLAIMS INVOLVING THIS FIREARM THAT RESULT FROM THE USE OF FAULTY, NON-STANDARD, REMANUFACTURED OR RELOADED AMMUNITION.

IN NO EVENT SHALL BENELLI BE LIABLE FOR CONSEQUENTIAL DAMAGES.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

Benelli does not authorize any dealer or any other person to vary the terms of this warranty or to make any other express warranties.

Where to Get Further Help

If you have questions concerning this warranty, please contact the Benelli customer service department:

     Benelli USA
     Attn: Service Department
     901 Eighth Street
     Pocomoke, MD 21851
     Phone: (301) 283-6981 or (800) 264-4962

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