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A common cause of miscellaneous cycling issues is lack of lubrication. The bolt rails (where the bolt rides in the receiver) and the recoil plunger assembly (where the tail of the bolt goes down into the stock) must be lubricated in order for the gun to function properly. We recommend that a good synthetic gun oil be used on the internal parts. We do not recommend using WD-40, 3-in-1 oils or any kind of dry lube on the internal parts of Benelli guns, because those products have a tendency to gum up over time.

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During operations in cold weather, low-viscosity synthetic gun oil is recommended for lubricating your shotgun. Synthetic gun oil is less likely than regular gun oil to congeal and cause cycling problems.

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Several different manufacturers make a choke tube lubricant. It is basically an anti-corrosion/anti-seize compound. Any lubricant specifically labeled choke tube lube should work fine.

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Use a 93A Weaver base on all Benelli models except the 12-gauge Nova, which takes a 423M Weaver base.

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Gather as much information as you can about the malfunction. For example, note exactly what load you were shooting, and whether the malfunction was sporadic or consistent (always the third shot, etc.). The more that you can tell us about the problem, the easier it will be for us to diagnose the malfunction. Call the Benelli USA customer service department at (301) 283-6981 or (800) 264-4962 between 8:00 a.m. and 5:00 p.m. ET.

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The first step must be to ensure that the firearm is completely unloaded. Do this by visually and physically checking both the chamber and the magazine. It is both dangerous and illegal to ship a loaded firearm through the mail. You should call Benelli for assistance if for any reason the gun cannot be completely unloaded prior to shipping.

Before sending the gun, you must first obtain a Return Authorization (RA) number. To obtain an RA, call Benelli USA’s customer service department at (301) 283-6981 or (800) 264-4962 between 8:00 a.m. and 4:00 p.m. EST, Monday through Friday. The RA number must appear on the outside of the box.

Put your firearm in the original box, if you still have it, with the spacers in place to prevent the bolt from contacting the forend. If you do not have the original box, it is best to ship the gun, disassembled, in a hard gun case.

Put a letter in the box describing the problem you are having. Be sure to include your name, address, and daytime phone number. Insure the package for the replacement value of the gun and ship the package to the address below:

     Benelli USA
     Attn: Service Department
     901 Eighth Street
     Pocomoke, MD 21851

OR

Take your firearm to your local authorized Benelli/Franchi/Stoeger/Uberti dealer for shipping assistance.
Please Note: DEALERS DO NOT PERFORM ANY WARRANTY SERVICE.

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The following repairs are not covered under warranty:

• Correction of problems related to non-factory repair work performed on the firearm in question
• Problems related to abuse or neglect; for example, cracking a stock by falling on a shotgun
• Rust removal or replacement of rusted parts
• Any work performed on a firearm after its warranty period has expired

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This will vary depending on the number of rounds fired, the type of powder in the shells, and the type of hunting for which the gun is used.

Generally, the bore and exterior surfaces should be cleaned and oiled after every outing. The bolt rails and recoil plunger assembly should also be oiled at the end of the day.

The bolt and trigger mechanism should be cleaned of powder fouling and debris as needed. The frequency will vary, depending on the kind of ammo used.

At the end of the season or anytime the gun is submerged in water, the gun, including the recoil assembly, should be detail-stripped, cleaned and oiled.

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A Benelli shotgun is much different than other shotguns on the market today. There are no moving parts under the forend to clean or oil; there is just a magazine tube. While it is a good idea to keep a light coat of oil on the tube to prevent corrosion, the forend does not need to be removed in order to apply the oil. During assembly or disassembly, the forend should simply be moved to the end of the magazine tube, where it will stop.

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Benelli shotguns are made to exacting tolerances so that the parts fit together with precision. Since there are no parts under the forend to clean and it is not necessary to remove the forend for assembly or disassembly, it fits on the magazine very tightly. If the forend of your firearm must be removed for some reason, it is best to first remove the barrel and expose the end of the magazine tube. Apply some oil to the forend bushing (the slightly raised ring right next to the threads on the end of the tube) and then rotate the forend as you pull it off.

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ONE = Full
TWO = Improved Modified
THREE = Modified
FOUR = Improved Cylinder
FIVE = Cylinder

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Most people find that the modified choke works best for pass shooting and the improved cylinder and cylinder chokes work well on decoying birds. Nothing is gained by trying to shoot steel through a choke tighter than modified and we do not recommend doing so.

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A cylinder choke is recommended for shooting rifled slugs in a smooth-bore barrel. Sabot slugs should be shot through our fully-rifled slug barrels.