benelli's not so good customer service
It must be missing because I haven't seen it at all!!
Recently I had my SBE2 sent back for what I believed was a manufactured defect in my camo paint finish.
I sent it in and got a generic letter saying they received my gun and will contact me if its not under warrenty... Well a few weeks later and after 3 phone calls (which were never returned) my gun was shipped back to me and nothing was done to it!
I called some higher up about my guns problems and he agreed to look at it himself, n to have it shipped back. I then finally got a call from customer service! Tellin me my new RA#. Only because he had them call me. I've since called the higher up and CS, 3 other times. Once a week for the past 3 weeks and have yet to get a call back from anybody!!!
I'm hoping some one from Benelli's CS department will read this and finally call me back with some information on what is being done with my gun!!!
I guess when you buy a $1,500 gun you don't get $1,500 service... Or a paint job that lasts for more then one duck season...
Last edited by ih4ever; 05-02-2010 at 06:45 PM.
We all have to believe in something... I believe Ill go hunting!