Benelli customer service
I have bad news and I have great news.
The bad news is my 270 wsm R1 jammed on me again (3rd or 4th time). I love the gun and the feeling of having it but I have to give up on it.
The geat news is Benelli customer service is top notch. I am always very fast to rip c/s when it is inadequate, so I must praise it when it is as it should be. I worked with Lesley Rawlings in c/s. She was helpful, responded timely and was never antagonistic or deflective. The whole matter has been handled properly to this point.
I won't state resolution they arrived at because I am sure things happen on a case by case basis and I would hate to create a problem for them. The best way to say it is I would buy from them again. I am going to try the R1 again in a year or so after some time has passed. I also might actually get a super black eagle soon.
So, if your dealmaker is good customer service, BUY FROM BENELLI!